BEAD STORE POLICY

Products Safety

All jewelry and decorative accessories offered in this shop are handcrafted with attention to quality, aesthetics, and safe use. The products comply with the requirements of Regulation (EU) 2023/988 on general product safety (GPSR).

Key information:

• These products are intended for adults or older children under adult supervision.

• Not suitable for children under 3 years of age – contains small parts that may pose a choking or inhalation hazard.

• Items may contain jewelry-grade metals (such as zinc, copper, brass alloys), glass components, textiles, or adhesives. Persons with known sensitivities should assess suitability before wearing.

• All materials are sourced from verified suppliers and used according to their intended purpose.

• These products are not toys, are not edible, and do not serve as medical devices.

Manufacturer details:

• Manufacturer: Anna Mikešová  ATELIER MINART

• Address: Pihel 234 , 47118 Nový Bor, Czech Republic

• Email: atelier.minart@gmail.com

• Product identification: by product name or a code on your order / invoice

If you have any questions, safety concerns, or require additional documentation, feel free to contact me. Your safety and satisfaction is my priority.

General Terms and Conditions of the "MINARTSHOP" 

1. Introductory Provisions

These Terms and Conditions govern the relationship between the seller and the buyer:

Anna Mikešová, DiS
Business ID (IČO): 72672021
Registered address: Pihel 234, 471 18 Nový Bor, Czech Republic
Registered in the Trade Register under No. ŽL 350106-5524-00, issued on 13 May 2002 by the Municipal Trade Office in Nový Bor
E-mail: atelier.minart@gmail.com

The buyer may be either a consumer or a business entity. By submitting an order, the buyer agrees to these Terms and Conditions.

2. Orders and Contract Formation

Orders can be placed through the online shop. The purchase contract is concluded when the order is confirmed by the seller.
All prices are final (the seller is not a VAT payer).

3. Payment and Delivery

Payment can be made via bank transfer or other available methods.
Goods are dispatched within 3 working days after payment is received.
Shipping costs and delivery method are selected by the customer during checkout.

4. Right of Withdrawal

Consumers have the right to withdraw from the contract within 14 days of receiving the goods, without giving a reason.
Returned items must be undamaged and preferably in the original packaging.
Return shipping costs are paid by the buyer.
A withdrawal form can be requested by e-mail.

5. Claims and Complaints

All products are covered by a 24-month legal warranty.
In case of a defect, please contact the seller via e-mail.
Complaints are resolved within 30 days of receiving the returned item.
The warranty does not cover damage caused by improper handling or misuse.

6. Personal Data Protection

Personal data is handled in accordance with GDPR.
Data is used solely to process your order and will not be shared with third parties without your consent.

7. Final Provisions

These Terms and Conditions are governed by Czech law.
Consumers may resolve disputes out of court through the Czech Trade Inspection Authority: www.coi.cz
These Terms and Conditions are valid from 1 July 2025.

🛍️ Order & Jewelry Information

Please read the Terms and Conditions to avoid any misunderstandings.
Each customer receives individual attention, and I'll be happy to accommodate your wishes whenever possible.

🧵 Handmade Jewelry

All jewelry pieces are 100% handcrafted. You can choose from ready-to-ship designs listed in the e-shop or request a custom-made piece—either in person at the studio or via e-mail. With custom orders, you are welcome to take part in the selection and design process. I will send photos during production.

📦 Production Time & Pricing

Jewelry made from materials currently in stock is usually ready within 3 to 14 days.
Exact delivery time and price are always agreed upon individually.
For larger orders over 6,000 CZK, I require a 50% deposit to cover material costs. Production time for such orders may exceed 1 month.

📬 Delivery & Package Check

Please check your package immediately upon delivery. In case of visible damage or defects, report it to the shipping carrier without delay.
An invoice or receipt is always included in the parcel.

🔧 Returns & Repairs

If you need assistance or wish to request a repair, please contact me:

Phone: +420 605 413 875
E-mail: atelier.minart@gmail.com
Return address: Anna Mikešová, Pihel 234, 471 18 Nový Bor, Czech Republic

⚠️ Care Instructions

Protect your jewelry from water and chemicals—including perfumes, soaps, and gels.
Damage caused by improper use or handling is not covered under warranty.

✨ Materials & Craftsmanship

Glass beads: Fire-polished beads from Jablonec, chatons (4.5–12 mm), Preciosa seed beads
Wire: Copper, silver or black coated
Metal parts: Nickel-free, galvanised base metal
Clasps: Screw or lobster clasps
Metal finish: Silver tone; surgical steel is often used for earrings

📏 Jewelry Dimensions

Necklaces: 50 cm length, 18–20 mm beads, approx. 110 g
Bracelets: Size M (17 cm) with extension chain, 16 mm beads
Earrings: 10–12 mm beads

🎁 Packaging

Each piece comes in a gift box (size depends on the type of jewelry).
The gift box is included in the price and is not sold separately.

Privacy Policy

Operator: Anna Mikešová, DiS – www.atelier-minart.com
ID: 72672021 | Address: Pihel 234, 47118 Nový Bor, Czech Republic

We process personal data provided by the buyer for the purpose of fulfilling and confirming the Terms and Conditions, processing the electronic order, delivery, payment processing, and necessary communication between the parties, for the period required by applicable law.

Privacy Notice (valid from 1 July 2025)

Data Controller:
Anna Mikešová, ID No.: 72672021, based in Nový Bor
Contact: atelier.minart@gmail.com | +420 605 413 875

What data we process and why:
We process only necessary data you provide during your order (e.g. name, address, email, phone), for the purposes of:

• fulfilling and delivering your order,

• meeting legal and contractual obligations,

• communicating with you.

How long we retain the data:
Data is stored for the duration of the contract and up to 3 years after its termination (e.g. for accounting or potential claims).

Who has access to your data:
Your data is not transferred outside the EU or published. It may be processed by:

• Webnode AG (e-shop system),

• Czech Post (delivery service),

• Google Analytics (site traffic analysis).

Your rights:
You have the right to:

• access, correct, or delete your data,

• object to processing,

• request data portability,

• withdraw consent (where applicable),

• lodge a complaint with the Czech Data Protection Authority.

Data Security:
We protect your data using technical and organizational measures (e.g. passwords, antivirus software, secure access).

Consent to Terms:
By placing an order, you confirm that you have read and agreed to these privacy rules.

Drawing influence directly from traditional jewelry style which inspires us while creating our own modern interpretation.